
This is not a sign that NAB systems have been breached in any way– it simply means a criminal is impersonating our brand. When sending phishing emails, criminals sometimes set the sender’s name as “NAB”, meaning that fraudulent email can appear with the display name as “NAB” despite not being from an official NAB email address. NAB will never ask you to confirm, update or disclose personal or banking information via a link in an email or text message. It asks you to click on a link to verify your account, which leads to a fake NAB website asking for personal information and banking credentials. The email claims to be from NAB stating that you need to confirm your identity to access internet banking.

We’re aware of a current email phishing campaign targeting NAB customers. If you believe your personal or bank information is compromised, contact NAB on 13 22 65 or visit your local NAB branch immediately.

If you have any concerns about your safety, contact police on 131 444 immediately. This allows you to get a second opinion and can help spread awareness about a potential scam.


They may even threaten you with extradition, cancellation of visas or criminal charges. Similarly other culturally diverse ethnicities may also be targeted. The caller pretends to be a Chinese government or law enforcement representative, and may state that your identity has been used in a crime such as money laundering, creating fraudulent documents or even murder, and demand that you transfer money to the Chinese authorities for verification. NAB is aware of an increase in threat and extortion scams recently targeting the Chinese community and people from other culturally diverse ethnicities.
