Disabled persons may check-in at the "Start Here" window or at the designated disabled counter in the field office and receive a Queue ticket for DMV services.ĥ- You may ask to speak to the Office Manager at any DMV Office that you call or visit. You may not be refused service because you are accompanied by your service animal.Ĥ- When visiting a DMV office you may ask for any special assistance you may need because of your disability.
Although the service animal is not required to wear an identifying harness or special collar, you may be asked if the animal is a service animal or what tasks the animal has been trained to perform. If your animal poses a direct threat to the health or safety of other people, you will be asked to remove your animal from the office.
You are required to comply with county or city ordinances regarding leash laws, so your service animal must be leashed when inside the DMV office, if the local ordinances require it. For the California Relay Telephone Service from TDD phones, call 1-80 or, from voice phones, call 1-80 for assistance in contacting DMV and making arrangements for an ASL interpreter.ģ- Your service animal may accompany you into the DMV Office. Appointments may also be scheduled during regular business hours by calling 1-80 and indicating foreign language assistance is needed. If you need an interpreter, please let one of our staff know and an appointment will be scheduled for when a foreign language or an ASL interpreter is available. Only typed messages from another TTY are received and responded to at this number.Ģ-The Department of Motor Vehicles provides interpreters, including American Sign Language (ASL) interpreters, at no cost to the customer. 1-Persons with speech or hearing impairments can call, toll free: 80 for assistance on DMV services.
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